Business Leader - Recruitment Services

Location: Livonia, MI – Hybrid

Company Overview

Qualigence International is a Qualigence International fixes the decision that makes the hire. Since 1999, from Livonia, Michigan.

We recruit, retain, and develop industry-leading talent for our clients. Our mission is to transform the recruiting industry by putting people at the center of every business and unlocking their best performance.

Unlike traditional recruiting firms, our unique hourly model emphasizes quality hires over placement volume, allowing us to help organizations build world-class teams through a consultative, results-driven approach.

Unlike traditional recruiting firms, Qualigence provides a broad set of talent and organizational performance solutions, including:

• Research and Talent Intelligence

• Recruiting and Executive Search

• Assessments and Retention Solutions

• Organizational Performance Consulting

• Leadership Development and Training

• Talent Acquisition Strategy

This creates a unique opportunity to become a true business partner to your clients rather than simply a recruiting vendor. You'll help organizations solve challenges across the entire talent lifecycle—from identifying and attracting talent to assessing and developing employees, improving retention, strengthening leadership effectiveness, and driving organizational performance.

Our Core Values

People First

We prioritize people—including our clients, candidates, and team members—in all that we do. We challenge people to grow and achieve levels they may not have thought possible.

Pursue Excellence

We continuously seek growth and improvement, pushing ourselves to deliver increasing value to our clients, our team, and ourselves.

Results-Driven

We take ownership of our work and outcomes. We measure success through data and focus on delivering meaningful results.

Open to Change

We embrace new ideas, adapt quickly, and seek innovative ways to create value and competitive advantage.

Embody Integrity

We operate with honesty, accountability, and consistency in every interaction.

Position Summary

Build a Business. Lead a Team. Leave Your Mark.

Most recruiting leadership roles ask you to manage a team.

We're looking for someone who wants to build something bigger.

At Qualigence, we believe the best recruiting leaders are entrepreneurs trapped inside traditional org charts. If you're the type of person who sees opportunities where others see obstacles, enjoys developing people, strengthening client relationships, and driving business performance, this role was built for you.

We're looking for an intrapreneur—someone who wants the ownership and influence of running a business unit with the support, infrastructure, and resources of an established company.

You will step into an existing and established business unit with active clients, ongoing projects, recurring revenue, and a team already in place. The foundation exists. What it needs is leadership.

This is an opportunity to take a good business and make it great.

You'll lead a team of recruiters, researchers, and sourcing professionals while partnering directly with clients to drive performance, strengthen relationships, expand services, and improve results.

Think of this role as becoming the CEO of an existing business within Qualigence.

What You'll Own

Business Performance

• Revenue growth and overall business performance

• Contribution margin and profitability

• Resource utilization and operational efficiency

• Achievement of annual financial targets

Client Success

• Client retention and satisfaction

• Strategic account growth and expansion

• Executive-level client relationships

• Delivery quality and project outcomes

Team Leadership

• Leadership, coaching, and development of recruiters, researchers, and sourcing professionals

• Performance management and accountability

• Hiring, onboarding, and team growth

• Creating a culture of ownership, execution, and continuous improvement

Operational Excellence

• Delivery consistency and process adherence

• Workflow optimization and operational improvements

• Adoption and utilization of systems, reporting, and analytics

• Continuous improvement initiatives that improve scalability and performance

Strategic Growth

• Identification of new service opportunities within existing clients

• Collaboration with sales and executive leadership

• Expansion of client relationships through the full Qualigence solution portfolio

• Development of strategic initiatives that support long-term growth

Your Impact

Your work will directly influence:

• The careers and development of the people you lead

• The experience and success of the clients you serve

• The revenue, profitability, and growth of the business unit

• The future direction and success of Qualigence

• The opportunity is already here. The question is how far you can take it.

How Success Is Measured

You'll be measured the same way successful business leaders are measured:

• Revenue Growth

• Contribution Margin

• Client Retention

• Client Satisfaction

• Team Performance and Development

• Operational Excellence

• Service Expansion and Account Growth

No politics. No guessing.

Clear scoreboards. Transparent metrics. Meaningful accountability.

What You Bring

• An ownership mentality and entrepreneurial mindset

• Strong commercial and business acumen

• Proven leadership and coaching abilities

• The ability to drive accountability while developing people

• Confidence in making decisions and leading change

• A passion for building teams, serving clients, and improving performance

• A commitment to measurable results and continuous improvement

You don't simply manage people.

You build teams.

You don't simply oversee projects.

You build businesses.

Qualifications

• 7+ years of experience within recruiting, staffing, executive search, professional services, consulting, or a related field 3+ years of leadership experience managing teams and business performance

• Demonstrated success leading recruiting or professional services teams

• Experience managing client relationships and driving business growth

• Strong financial and operational understanding, including budgeting, forecasting, and performance metrics

• Excellent communication, coaching, and leadership skills

• Ability to manage multiple priorities while driving execution and results

Benefits

• Paid Time Off

• Medical, Dental, and Vision Insurance

• Life Insurance

• 401(k) with Company Match

• Professional Development Opportunities

• Leadership Growth Path

Schedule

• Full-Time

• Hybrid Work Arrangement

• Required to work from our Livonia, Michigan office on designated in-office days

The Bottom Line

If you've ever thought:

"If I were given the right team, clients, and opportunity, I could build something special," this is your chance.

We're not looking for someone to maintain what exists.

We're looking for someone to elevate it.

Work Location: Hybrid – Livonia, Michigan

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